There are so many variables that can impact your actual experience that have nothing to do with the connection that your ISP is providing you. So my first suggestions is to be suspicious of any speed-testing website or app your ISP suggests you use. The problem with this approach is that unless you only use websites hosted by the company that connects you to the internet or their peering networks, it doesn’t represent the real world. Many of the most popular testing sites encourage ISPs to host a server on their network to help increase the chances that their users will get the fastest test results. Your ISP will tell you that you get speeds “up to XX” because that represents the best-case scenario and not necessarily your average. Even though the freeway sign says you can go 75 mph, you’ve got no shot of going that fast during rush hour because of the congestion on the freeway. #ETHERNET STATUS SPEED DIFFERENT THAN SPEED TEST FULL#Even if a specific device isn't capable of getting the full speeds, your gigabit connection allows up to 40 devices in your home to stream Netflix in 4k! And none of those devices need to speedtest at a gig.Think of your rated internet speed the same way you think of a speed limit sign. You can fully take advantage of a gig even if your device can't Many people report the built-in network card on their computer to be a limiting factor with speed, so if possible, please try an alternate computer with a different hardware model! Ookla speedtest runs on Flash, so make sure it's up to date! Make sure your browser is up to date, and try an alternate browser. #ETHERNET STATUS SPEED DIFFERENT THAN SPEED TEST WINDOWS#Make sure you've closed all tabs and windows except the one you're speedtesting in. Some browsers are also able to better utilize the CPU, and others will use more processing resources for background tasks. #ETHERNET STATUS SPEED DIFFERENT THAN SPEED TEST MAC#Check the resource monitor on Windows or the Activity Monitor on a Mac to see if CPU usage is maxing out at 100% during the speedtest. If you are getting slower-than-expected fiber speeds over internet but it is not exactly 10Mbps or 100Mbps, here are some other troubleshooting options: #ETHERNET STATUS SPEED DIFFERENT THAN SPEED TEST HOW TO#If you're unsure of how to double-check the configuration of your 3rd party device, try removing it from the signal chain entirely to see if speeds return to expected values.
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